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  • What are the shipping and tracking details?
    We charge a flat shipping fee of $5.99 for all U.S. domestic orders. Orders over $30 qualify for free shipping. Please note: we currently only ship within the continental United States. We are unable to fulfill orders to Alaska, Hawaii, Puerto Rico, Guam, or other remote areas at this time. We typically process orders within 3–5 business days. Once shipped via USPS, your order is expected to arrive in approximately 7–10 business days. Once your package is prepared by our warehouse, a tracking number will be generated and sent to you via email. Please allow 1–2 business days for the tracking link to become active. You may cancel or modify your order any time before it is shipped. Once an order has been dispatched, it cannot be canceled, refunded, or modified. If your package is lost during transit or never delivered, we’ve got your back. Simply contact us with your order number and we’ll send you a replacement. We currently do not offer in-store or local pickup. All orders are shipped directly from our U.S. warehouse.
  • What is your return policy?
    All items are final sale and cannot be returned or exchanged. Please ensure you review your order carefully before completing your purchase.
  • Which payment methods are accepted?
    We accept payments via PayPal for all transactions conducted in USD.
  • How do I clean my Golden Bell Grinder?
    To clean your grinder, disassemble all parts and use a small brush to remove any residue. For a deeper clean, soak the parts in isopropyl alcohol and rinse thoroughly.
  • Do your products come with a warranty?
    Yes, all Golden Bell Grinders come with a one-year warranty against manufacturing defects.
  • What sizes and designs of grinders are available?
    We offer grinders in various sizes, including 2-inch and 4-piece designs, to suit different needs. Explore our collection to find the perfect grinder for you.
  • What materials are used in Golden Bell Grinders?
    Golden Bell Grinders are made from high-quality, durable metal with sharp diamond teeth for a smooth grind.

Company Address:
16F, Lihe Trade Center, Liwan District, Guangzhou, Guangdong Province, China

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Copyright © 2005-2020 Golden Bell Co., Ltd, All rights reserved.

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